Stage 1: “Happy Campers”
Think back to a time before you bought a car, a home, a cell phone. You were probably happy with the car, home or phone you had BEFORE you ever starting thinking about getting a new one. Prospects in this stage are equally ‘happy’ with their status quo. They tend to ‘stay put’ until there’s a good reason to change. That’s why your marketing messages need to help these people become aware of their frustrations . . . and develop a desire for ‘something better’.
Stage 2: “Lookers and Cookers”
These prospects are increasingly aware of their frustrations and are very receptive to information on how to best address them. They are also diligently doing their homework on why your firm may be a ‘better’ option to get a solution from than any others.
Stage 3: “Try’ers and buyers”
These prospects are ready to do something (like buy!) to feel better. They know why and learned what they want as well as who has the best solution for the problems they’re suffering with or the opportunities they’re missing out on. These people need your help to ‘take action’ . . . like buying the solution you’re offering.
Tailoring marketing messages to be ‘stage specific’ makes you more effective!