Time Magazine’s ‘Man of The Year’ award in 1982 went to the “Personal Computer”. It was a shocker. A game-changer. A harbinger of things — BIG things — yet to come.
Content is ‘King’
Today, ‘Content’ is where the focus of marketing has shifted due to the role of a little company in California called . . . Google™.
The real ‘power’ in marketing has shifted away from the marketers and into the hands (or PC’s, tablet computers, smart phones, etc.) of consumers seeking useful ‘content’.
Access to Information is Everywhere
With access to ‘the net’ being so easy and available, consumers have the power — to learn anything they want, the moment they want it, from anywhere they happen to be. They simply use ‘Google’ to search online and, Voila! — it’s done!
Attraction, Not Interruption
As consumers, we’re conditioned to search for answers to our questions on our terms, when we want to know something. The days of ‘pushing’ an ‘intrusive’ message on ‘everyone’ that most find ‘intrusive’ are fading fast. And if you tenaciously hold on to that model of marketing, you’ll be gone before too long, too!.
The New Model: “Be Found, Not Obnoxious”
Getting found by consumers when they search isn’t difficult. Ask Google. They invented ‘Adwords’ and PPC (pay per click) advertising that places your online ad in front of ‘qualified’ consumers based on ‘keywords’ in what they’re searching for. And it works. Very well. But it gets expensive, quickly.
The Better Approach: “Organic Search”
It’s obvious you want to be found by consumers who are searching for what you do. But you want to do it both effectively and affordably. Right? OK.
Then you want to publish relevant information that Google will show to a prospect when they search online — using a blog (like this one you’re reading now) as your publishing platform.
Why Google Loves Your UN-PAID Content
The more consistently you publish relevant content, the more Google loves you! That’s also why Google shows your content to consumers far more often than sites that don’t publish relevant information on a consistent basis. Here’s why . . .
Even though Google makes a ton of money from ‘paid advertising’, they know consumers want quality information. So in order to keep people using Google as the search engine of choice, they must offer the highest quality content they can — along with the paid-for advertising — or consumers won’t be using Google and their advertisers will go bye-bye, too.
Ironic, isn’t it? Google’s paid search model (Adwords / PPC) is actually dependent on providing consumers with relevant and quality content that doesn’t (directly!) generate revenues for Google.
In Biology, you learned a term: ‘symbiosis‘ –– two entities that, while different, each benefit from associating with one another. It’s why Google loves you — even if you don’t pay them to promote you.
Don’t Fight Reality — Go With It
Modern marketing is largely about helping prospects find you / your firm when they’re searching for information you have that they want.
Publishing useful information on a regular basis builds your authority in the eyes of Google and makes them show your content to prospects more frequently and more favorably than the content of your competitors who don’t. Yes, it’s THAT simple.
Publishing Content is an Ongoing Commitment
Being found online is only the beginning of your courtship with prospective clients. Quality content in the form of case studies showing how your clients enjoyed success because of your expertise, testimonials that provide ‘social proof’ of your value and capabilities, insightful e-books, Special Reports, blog posts, video, webinars, recorded audio and the like are all forms of ‘content’ that help you attract traffic to your site and then . . . position you as a ‘trusted advisor’ who, when the need arises for what you do, will be seen by more and more prospects as the ‘Preferred Provider’ of the services you offer.
KEY POINT:
Commit to publishing content consistently and relevantly. Google will love you for it and show you to prospects who will get to know, like and trust you. That generates business — for you — at the expense of your competitors who are either too ignorant or indolent to adopt the publishing model as a key factor in marketing simply, effectively and affordably.
How Raving Fans Can Build Your Business
UncategorizedI Have $2,500 worth of Value . . . Waiting For You to Download
No. I’m not kidding. If you’re seeking a wonderful resource that will truly help you market your business, products and services BETTER in 2012 than you are now . . . I have been authorized to give you a complimentary gift worth $2,500. Click the link above to get it!
All you must do is DOWNLOAD IT . . . before November 29, 2011
The ‘gift’ is a download of some 33 audio MP3’s and a workbook PDF that other business people paid $2,500 to enjoy. And now, it’s yours. FREE of charge. No strings attached.
WHY . . . you’re being granted access to this gift
The brilliant brain behind this offer is Sean D’Souza. Sean lives in New Zealand. He moved there from Mumbai, India. He heard doing so would allow him to live closer to Antarctica. Go figure. He’s had a stellar career in advertising and is passionate about helping business owners market their products and services more effectively. I am a client and a ‘Raving Fan’.
This is ‘Green’ Marketing . . . Recycling At Its Best
When Sean has a program like The Brain Achemy Masterclass sell sufficient ‘seats’ that he’s recovered his development costs many times over, he will use it to introduce himself and his approach to marketing to new prospects through . . . ta da . . . old clients. Most of whom are his ‘Raving Fans’. Like me.
What Sean is Doing Is Brilliant
Sean does not give his Brain Alchemy Masterclass away . . . without charge or strings attached. Sean’s clients do that. For Sean.
It’s Not About The Gift . . . It’s About The Gift-er!!
If Sean offered you a ‘Free Copy’ of his program or I offered you a copy, the net effect, financially speaking, is the same.
The difference in having a client like me give you this same ‘gift’ is because I’m adding my tacit endorsement of Sean. If I have ANY influence, prestige, potency, regard, etc. with you . . . then I am infusing that credibility into the offer I’m making to you . . . in a way that Sean, by himself, could never do.
Social Networks Offer Marketing Opportunities . . . IF . . . You Use Them Effectively
Each person in your world (or, network) has a network of their own. Some of their network contacts may be very qualified prospects for the problem-solving expertise and services you offer. So here’s my question, “Can you benefit from what Sean is doing?” Specifically, “Can you DO what Sean is doing here?”
Here’s the formula:
Create / Select an ITEM OF VALUE — preferably a high quality MP3 of PDF that reveals your problem-solving expertise
Craft an OFFER — that your ‘fans’ — prospects, clients and COI’s can share with their network contacts
Promote it to your NETWORK OF INFLUENCE — give them the ‘glory’ of gifting it because you’ll get their traffic soon enough
It’s a wonderful way for everyone involved to win . . . you’ll win with new people being favorably introduced to you by people whom they already know, like and trust. Your ‘fans’ win by demonstrating the value of being part of their network of influence. Finally, their network contacts win by finding out about a superb resource in your field — you.
KEY POINT:
Your Network is an asset . . . give the people who know, like and trust you a way to introduce you to their contacts . . . and enjoy the ride!
7] Live by a Marketing Calendar
UncategorizedPublish or Perish
Successful marketing requires that you produce and distribute relevant content on a regular basis.
That’s why Step 3: “Adopt The Publishing Model” is so important to honor and practice.
Of course, once you embrace this reality, using a marketing calendar becomes an inescapable conclusion.
Lead Generation
At the same time, you’ll be engaging in many different activities to market your business.
In Step 5, “Orchestrate The Lead-Generation Trio” you’ll be focusing on advertising, PR and referrals. These marketing activities are not ‘one-off’ activities. They are most effective when you engage in a series of actions.
For example, an advertising campaign requires that you plan your creative message, select appropriate media, monitor results and modify your campaign accordingly.
Public Relations involves identifying and cultivating media contacts with useful information on a regular basis.
Generating referrals requires a systematic approach and carefully coordinated actions to produce successful results.
Managing Your Web Presence
In Step 3: “Create a Total Web Presence” you’re managing your social media profiles — definitely not a ‘one and done’ kind of activity! Creating and using a ‘listening post’ to monitor your brand’s mentions involves a number of orchestrated actions. And let’s not forget the ‘big driver’ of your content is your blog — which requires definite planning to maintain a quality level that will generate traffic to your site.
Marketing is a NEVER-ending function of your business
Once you begin to implement your marketing, you quickly realize that consistency in your actions, over time, is best managed by creating a marketing calendar. The annual marketing calendar is not only a great planning device for campaigns and product launches, it’s also a great tool to organize and schedule all your time-sensitive projects and actions.
Creating projects and breaking them down into daily, weekly, monthly and quarterly actions, helps you maintain focus on your marketing and the results you’re seeking from doing your marketing . . . by design, not accident and consistently and conscientiously rather than sporadically, erratically and ineffectively.
KEY POINT:
Ask, “What would happen if I started to manage my marketing ‘by the calendar’?”
Trust me, you’ll like the answer!
6] Drive a Lead Conversion System
UncategorizedIn football, the Red Zone is the last 20 yards a team must cross to reach their goal and get points on the scoreboard.
Marketing gets you into your revenue Red Zone. Getting people to know, like and trust you is not enough to generate revenues — but it sure puts you in an excellent position to do so.
Once you’re in a position to score (or, sell), your focus turns from marketing to selling.
“Ya Gotta Have a System to Sell”
Here’s another way to look at things. Let’s say you fly from London to New York and have a ‘picture perfect’ flight until . . . you’re about 50 feet above the runway at JFK when your pilot loses control and crashes. It matters not how good the flight was before your landing. The entire flight is still a total loss. No matter what else you do, if you don’t sell effectively, you lose!
Systems and Procedures . . . Systems and Procedures
Once you’re in the Revenue Red Zone, you’re at the point in the Duct Tape Marketing Hourglass where you can leverage the know, like and trust you’ve developed to make an offer to a well-qualified prospect.
Early stage prospects may give you a ‘try’ with offers involving no-cost and no-risk. As prospects become better qualified, your offers can be for low-cost, low-risk ways to use your services.
Later stage prospects, who really know, like and trust you are your best candidates for significant purchases.
Selling is to Marketing . . . as Marriage is to Dating
You won’t marry everyone you date. And, you won’t sell everyone to whom you market your services. But once you convert a prospect into a client, you can leverage that relationship to generate a number of transactions with your client over time. That’s the basis for what we call ‘lifetime value’ — the sum total of all the transactions a client relationship offers you over time.
KEY POINT:
Selling is a revenue-related function no less important than other aspects of your marketing system. It deserves an equally sound systematic approach to be effective.
5] Orchestrate The Lead-Generation Trio
UncategorizedThe popular belief is that you do ‘marketing’ to ‘fill your selling pipeline’. True enough. But your ‘mix’ of:
1. referrals,
2. advertising, and
3. public relations
varies with your Ideal Client, target market and available budget.
So the way you’ll choose to use referrals, advertising and PR to generate selling opportunities will, of necessity, be unique to you and your business.
Marketing Synergy . . . When The Whole is Greater Than The Sum of The Parts
Marketing pros have long held that someone needs to see or hear about you 7 times BEFORE they’re likely to even be aware of you much less consider responding to your marketing offers. While the numbeer of contacts required may vary, the basic principle is sound.
A marketing ‘contact’ can result from seeing your ad, getting a referral to you via word-of-mouth, reading your special report, attending your webinar, reading your client case studies or client testimonials, and so on.
Together your lead-generation trio helps you build the ‘know, like and trust’ your prospects need to take action on your offers to ‘try or buy’ what you’re selling.
KEY POINT:
Referrals, advertising and PR can easily fuel up your ‘lean, mean marketing machine’ — if you use them consistently and conscientiously.
4] Create a Total Web Presence
UncategorizedTo paraphrase the famous words penned by the English poet, John Donne (1572 -1631) . . .
“No Website Is An Island”
Your website can not long exist, much less thrive if it is not connected to a larger system of online (and, offline!) media.
Wayne Gretsky, the hockey legend said, “I go where the puck is going to be . . .”. That’s your goal, too — be everywhere you can be online (and, off) so prospects can find you easily.
You Never Know When or Where or How
People who are prospects for your products and services are on all kinds of media. They’re on social network sites like facebook and Linkedin. They send and receive tweets on Twitter, they read posts on blogs and they’re constantly searching online using Google.
This is why your business must be easy to find and connect with online. This requires creating quality content that’s Google-friendly and easily promoted on social media.
It also means dovetailing your online presence into your offline marketing activities, as well.
KEY POINT:
The entire web is an opportunity to build your presence and traffic — use it or lose it!
3] Adopt The Publishing Model
UncategorizedTime Magazine’s ‘Man of The Year’ award in 1982 went to the “Personal Computer”. It was a shocker. A game-changer. A harbinger of things — BIG things — yet to come.
Content is ‘King’
Today, ‘Content’ is where the focus of marketing has shifted due to the role of a little company in California called . . . Google™.
The real ‘power’ in marketing has shifted away from the marketers and into the hands (or PC’s, tablet computers, smart phones, etc.) of consumers seeking useful ‘content’.
Access to Information is Everywhere
With access to ‘the net’ being so easy and available, consumers have the power — to learn anything they want, the moment they want it, from anywhere they happen to be. They simply use ‘Google’ to search online and, Voila! — it’s done!
Attraction, Not Interruption
As consumers, we’re conditioned to search for answers to our questions on our terms, when we want to know something. The days of ‘pushing’ an ‘intrusive’ message on ‘everyone’ that most find ‘intrusive’ are fading fast. And if you tenaciously hold on to that model of marketing, you’ll be gone before too long, too!.
The New Model: “Be Found, Not Obnoxious”
Getting found by consumers when they search isn’t difficult. Ask Google. They invented ‘Adwords’ and PPC (pay per click) advertising that places your online ad in front of ‘qualified’ consumers based on ‘keywords’ in what they’re searching for. And it works. Very well. But it gets expensive, quickly.
The Better Approach: “Organic Search”
It’s obvious you want to be found by consumers who are searching for what you do. But you want to do it both effectively and affordably. Right? OK.
Then you want to publish relevant information that Google will show to a prospect when they search online — using a blog (like this one you’re reading now) as your publishing platform.
Why Google Loves Your UN-PAID Content
The more consistently you publish relevant content, the more Google loves you! That’s also why Google shows your content to consumers far more often than sites that don’t publish relevant information on a consistent basis. Here’s why . . .
Even though Google makes a ton of money from ‘paid advertising’, they know consumers want quality information. So in order to keep people using Google as the search engine of choice, they must offer the highest quality content they can — along with the paid-for advertising — or consumers won’t be using Google and their advertisers will go bye-bye, too.
Ironic, isn’t it? Google’s paid search model (Adwords / PPC) is actually dependent on providing consumers with relevant and quality content that doesn’t (directly!) generate revenues for Google.
In Biology, you learned a term: ‘symbiosis‘ –– two entities that, while different, each benefit from associating with one another. It’s why Google loves you — even if you don’t pay them to promote you.
Don’t Fight Reality — Go With It
Modern marketing is largely about helping prospects find you / your firm when they’re searching for information you have that they want.
Publishing useful information on a regular basis builds your authority in the eyes of Google and makes them show your content to prospects more frequently and more favorably than the content of your competitors who don’t. Yes, it’s THAT simple.
Publishing Content is an Ongoing Commitment
Being found online is only the beginning of your courtship with prospective clients. Quality content in the form of case studies showing how your clients enjoyed success because of your expertise, testimonials that provide ‘social proof’ of your value and capabilities, insightful e-books, Special Reports, blog posts, video, webinars, recorded audio and the like are all forms of ‘content’ that help you attract traffic to your site and then . . . position you as a ‘trusted advisor’ who, when the need arises for what you do, will be seen by more and more prospects as the ‘Preferred Provider’ of the services you offer.
KEY POINT:
Commit to publishing content consistently and relevantly. Google will love you for it and show you to prospects who will get to know, like and trust you. That generates business — for you — at the expense of your competitors who are either too ignorant or indolent to adopt the publishing model as a key factor in marketing simply, effectively and affordably.
2] Embrace The Marketing Hourglass
Marketing, Method, RelationshipsThis is either:
A) a really bad trip on an illicit drug
B) a ‘worm hole’ somewhere in Space
C) what Alice saw upon entering Wonderland
D) a Marketing Hourglass — top view looking down
The answer is . . . “who really knows?”
Personally, I like to think it’s a worm hole in Space!
Like a worm hole, the Duct Tape Marketing Hourglass™ suggests that one side of the funnel, is going to be a mirror image of what you’d find on the other side.
The Traditional Funnel
The typical sales / marketing funnel is depicted as being wide at the top and narrowing at the bottom. That metaphor suggests how you put a lot of prospects in the top of the funnel — thanks to your lead-generation tactics — and then work those leads until you ‘squeeze’ clients out of the other end.
Duct Tape Marketing’s Upper Funnel
In our Duct Tape Marketing hourglass, we have a ‘mirror-image’ or ‘double’ funnel. It recognizes that you go to work getting people to know you, like you relative to your competitors and trust you (your brand) sufficiently to try you — i.e. find a way to work with you at some level involving, initially, no or little risk.
Duct Tape Marketing’s Lower Funnel
Once you have a client, our funnel continues — to expand — suggesting your new client relationship is adding to a growing base of brand advocates and referral partners whose lifetime value to your firm is realized in the form of up-sells, cross-sells and re-sells as well as referrals to others who can best understand, value and afford your services.
Our marketing hourglass vs. the traditional sales funnel focuses intensely on building relationships as well as transactions. If you do that, you’ll generate more revenues!
This approach also requires special attention to the use of systems and processes that move your prospects along the path of know, like, trust, try, buy, refer and return.
There’s a New Catalyst in Town
Management, Marketing, MethodI just returned from Kansas City, MO. That’s where the annual ‘Gathering’ of Duct Tape Marketing is held. My fellow DTM Consultants and I meet to renew alliances, build new ones and share the ‘best and the brightest’ ideas with one another.
This year, John Jantsch, founder of Duct Tape Marketing shared a remarkable update to a venerated old standard — The Marketing Catalyst.
What Makes The New Catalyst . . . ‘New and Improved’?
Couple of things are readily apparent. First, the program is now fully online. That means that access to the participant materials is a close as your web browser and available 24/7/365. “ON Demand . . . with the Brand (Duct Tape Marketing) that’s IN Demand”.
As you can see . . . the ‘new’ Catalyst is based on Duct Tape Marketing’s Ultimate Marketing System. The ten (10) sessions provide a comprehensive approach to small business marketing that you can access — along with the guidance and support of SellMore Marketing –– over a period of time that ranges from 6 months to a full year depending on the needs of a client.
I also love that John’s made the program extremely ACTION-ORIENTED. This is not an academic or philosophical program. You’re going to work. Hard!
Each ‘session’ is based on specific behavioral ‘assignments’ that you must complete to ‘pass’ that session. And there’s no place for shirkers, either! If you’re serious about growing your business revenues by improving your marketing . . . this is a program you’ll love.
Here’s an image of the ‘Action Items’ for just one one of sessions:
Small Group Participation OR . . . 1-on1 Consulting — YOU CHOOSE
This version of Duct Tape Marketing’s Catalyst program is only available through a Duct Tape Marketing Consultant (like SellMore Marketing). If you prefer to work through the new Marketing Catalyst in a small group of your fellow business owners, that’s easily arranged. If you prefer to work 1-on-1 with your Duct Tape Marketing Consultant, that’s easily done — using the online Catalyst site as your ‘base of operations’ while ‘we’ get you through the program content, assignments and to the improved results you’re seeking from doing your marketing — simply, effectively and (very) affordably.
My point — it’s comprehensive, and it’s easily used. I sincerely believe this is one of the best things to come out of Duct Tape Marketing in quite some time!
Tomorrow, I’ll share what’s ‘new’ about the ‘old’ Catalyst. John Jantsch has been hard at work making serious improvements in how we help our clients approach their marketing. It’s very uplifting and, these days . . . that’s a message of HOPE we can all benefit from having!